Quick answers about orders, payments, refills and more.
Everything you need to know about ordering, refills, payments and reselling on SmoothSMM.
SmoothSMM is a direct-provider SMM panel where you can buy followers, likes, views, members and other engagement for Instagram, YouTube, TikTok, Telegram, Facebook, Twitter (X), Spotify and more. Read more about us.
Live Speed shows how much a service actually delivered in its latest completed orders. It helps you pick a service by real speed instead of a promise.
No. SmoothSMM only needs the public link of your profile, post, video or channel. Never share your password with anyone.
Sign up, add funds, open New Order, choose a service, paste your public link, enter the quantity and submit. Delivery starts automatically.
Most services start within seconds to a few minutes. Each service shows its start time and Live Speed before you order.
Wait until the first order for that link is completed before placing another order for the same link and service, otherwise the start count can be wrong.
Your profile must stay public until the order is completed. Private accounts cannot receive delivery and such orders are not refunded.
Refill means free top-up if the count drops during the refill period shown on the service, for example 30, 90 or 365 days. Use the Refill button on your Orders page.
Refunds for canceled and partial orders are added to your SmoothSMM panel balance. They are not sent back to UPI, bank, card or crypto. See our Refund Policy.
UPI, Paytm, debit and credit cards, crypto, Binance Pay and more. Available methods are shown on the Add Funds page.
SmoothSMM serves India and other countries, so the balance is kept in USD. Payments in rupees are converted and added automatically.
No. Balance can only be used to place orders on SmoothSMM.
Yes. SmoothSMM has a standard v2 API for resellers, with the same prices as the website.
Yes. You can sell our services to your own customers at your own price, manually or through your own panel using the API. See the SMM Reseller Panel page.
Message us 24/7 on WhatsApp or Telegram, or open a ticket from your account. Send your Order ID for the fastest help. All channels are on our Contact page.
Our team is online 24/7 and usually replies within minutes.
Our team is online 24/7 and happy to help.