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Contact SmoothSMM

Questions about an order, a payment or the API? Our team is available every day, all day. Pick the channel you like best.

Fastest way to reach us. Send your Order ID and we check it right away.

Chat with our team on Telegram for orders, payments and reseller questions.

Logged in? Open a ticket from your account and keep a full record of the conversation.

Get a faster answer

When you message us about an order, send the Order ID and what you need. This lets us act without asking extra questions.

You need	Send this
Refill for dropped followers	`12345 refill`
Cancel an order	`12345 cancel`
Order is slow	`12345 speed up`
Payment not added	Amount, payment method and transaction ID

Please note: SmoothSMM support will never ask for your password, OTP or social media login. If anyone asks for these, it is not us.

How fast does SmoothSMM support reply?

Most messages on WhatsApp and Telegram are answered within minutes. Tickets are usually answered within a few hours.

What should I send when asking about an order?

Send your Order ID and a short message, for example: 12345 refill, 12345 cancel or 12345 speed up.

Can I get help with payments?

Yes. If a payment is not added to your balance, send the amount, payment method and transaction ID to support.